Our Courses

LEADERSHIP AND MANAGEMENT COURSES

• Managing People For Strategic Advantage
• Creating And Sustaining Superior Performance In Team Leaders
• Advanced Supervisory Skills
• Developing Senior Management Capacity

• Emotional Intelligence In Leadership
• Strategic Thinking, Planning And Innovation
• Managing An Effective Sales Force
• Leadership Skills For New Managers

• Delegation, Motivation And Coaching Skills
• Office Administration And Management
• Problem Solving And Decision-Making
• Effective Team Building
• Total Quality Management (TQM)

SALES AND MARKETING COURSES

• Essential Selling And Marketing Skills
• Advanced Selling Skills
• Networking Skills For Business Development Executives

• Strategies And Tactics For Selling To Key Decision Makers And Winning Major Accounts
• Business Negotiation And Persuasion Skills

• Designing And Bringing New Products Into The Market
• Brand Development And Management

PERSONAL DEVELOPMENT COURSES

• Superior Time, Task And Paper Management
• Work Ethics, Attitude And Productivity Enhancement Programme
• Interpersonal Skills And Assertiveness
• Superior Performance In Administrative Staff

• Personal Effectiveness For Superior Performance In Workplace
• Superior Performance In Secretaries And Personal Assistants
• Business/Social Etiquette Workshop
• Telephone Skills
• Health And Stress Management

• Filling And Recording Keeping
• Pre-Retirement Workshop

HUMAN RESOURCES MANAGEMENT COURSES

• Basic Human Resources
• Advanced Human Resources
• Target Setting And Performance Appraisal Processes
• Employment Laws And Contract For HR Professionals

• Career Development And Succession Planning
• Managing The Training And Development Function
• Talent Management Skills
• Competency Based Recruitment

• Pension Management And Administration
• Labour Negotiation Skills

SPECIAL COURSES

• Facilities Management
• Supply Chain Management
• Safety Operations And Procedures In The Workplace
• Operations Management

• Project Management (Basic)
• Project Management (Advanced)
• Global Best Practices For Turning Environmental Sustainability Into Competitive Business Advantage

ACCOUNTING AND FINANCE COURSES

• Accounting For Non Accountants
• Finance For Non Finance Managers
• Financial Modeling Using Excel Application

• Enterprise Risk Management
• Operation Risk Management
• Basic Credit Analysis

• Intermediate Credit Analysis
• Advanced Credit Analysis

CUSTOMER RELATIONSHIP MANAGEMENT COURSES

• Superior Customer Care And Service Delivery
• Front Office Customer Relations Skills
• Customer Relationship Management

• Customer Relationship Management—Master Class
• Key Account Management
• Contact Centre Management

• Customer Complaints Management System

COMMUNICATION COURSES

• Communication And Presentation Skills
• Advanced Business Writing Skills
• Interpersonal Skills And Assertiveness
• Business Negotiation And Persuasion Skills
• Minutes Taking And Writing

COMPUTER APPRECIATION COURSES

• Basic Computer Skills – Microsoft Office Application
• Advanced MS Office Application
• Excel Application In Financial And Business Analysis