Office managers coordinate the support services that allow organizations to operate efficiently. These services may include administration, conference planning and travel, information and data processing, mail, materials scheduling/distribution, parking, payroll, printing and reproduction, records management, secretarial/reception, security, telecommunications management, etc.

In order to effectively coordinate all these services and ensure a smoothly operating organization, office managers need good communication skills and the ability to establish working relationships with people ranging from other managers and supervisors to clerks and other support staff.

This Office management training will help them develop an assertive and organized approach to managing people and processes in the office, to facilitate harmonious and productive working relationships. It includes key management skills and planning techniques to improve information flow and achieve set objectives.