Selling products and services in a dynamic and volatile environment like Nigeria presents challenges:
This knowledge development programme explores all the activities directed toward establishing, developing, and maintaining successful customer relationships. The focus of this practical and highly interactive workshop is on developing long-term relationships and improving corporate performance through customer loyalty and customer retention.
Advanced Relationship Selling is a unique and effective sales technique in which professionals consistently maintain two-way communication with their prospective, current and inactive customers in order to gain a deeper understanding of their needs while delivering personal and compelling selling solutions throughout the business relationship.
This programme is designed to take participants through the relationship selling methodology and processes:
Module 1: Advanced Relationship Selling Strategies
Module 2: Effective Positioning and Systematic Customer Management
Module 3: Superior Relationship Selling
Module 4: Maximizing the Value of Existing Customer Relationships
Module 5: Retention: Strategies for retaining and winning customers
The course is aimed at experienced sales people who need a different perspective.
PCL a consortium of experts in Management Consulting and Human Resources. We specialize in Training, Customer Service, Business Process Engineering, Recruitment, Quality Issues, and Organization Development.
38, Opebi Road, Adebola House, (Suite 100, Rear Wing – CubeHub), Ikeja, Lagos.
info@prisdavconsulting.com
0706 202 4287, 0802 326 5683