Our Courses

Problem Solving And Decision-Making

Good decision-making is an essential skill for effective leadership. If managers learn to make timely and well¬ considered decisions, they can lead their teams to well¬ deserved success.

This two-day interactive workshop will provide participants with the skills they need to define problems clearly and choose effective solutions. Participants will learn the key elements of the problem-solving process and will discover their own problem-solving style and approach to decision-making. Through individual and group exercises, including case studies, participants will practice a variety of decision-making strategies, and will learn skills for leading others through the successful implementation of their decisions.

All participants will receive a set of decision-making worksheets and practical tips about how to tackle typical business problems and how to avoid common decision-making pitfalls.

Knowledge Development Objectives

This course will prepare participants to tackle any problem, large or small, and will give them the confidence they need to make and implement decisions that will benefit their organizations.

In addition, this two-day practical programme is designed to help participants:

  • Identify the real problem in a given situation
  • Map out the likely consequences of alternative decisions
  • Weigh the importance of individual factors
  • Choose the best course of action to take
  • See their decisions through to a successful implementation
Course Content
  • The Problem-Solving / Decision-Making Cycle
  • Decision-Making Styles
  • Value-Focused Thinking
  • Defining The Problem
  • Evaluation Tools and Techniques
  • Dealing with the Unknown – Risk vs Reward
  • Flexibility
  • From Decision To Reality
Who Should Attend

This workshop is appropriate for managers, team leaders and any professional who would like to do a better job of tackling work-related problems and decisions.