The role of Secretaries and Personal Assistants in the economy has changed dramatically in recent times. Now more than ever before, Secretaries and Personal Assistants play significant roles in contributing to the success of their bosses and the organization as a whole. Organizations are now expecting much more from the Secretaries and Personal Assistants and are keen to maximize the skills of the top performers. But becoming a top performer is not easy. Secretaries and Personal Assistants have to invest significant time and energy to develop and hone their professional skills to the highest level.
The role of a PA and executive secretary is crucial in supporting and guiding key individuals within an organization. They have the responsibility for organizing, coordinating and managing both the practical aspects of the office, and also, perhaps more importantly, the “people issues”. This calls for an ability to manage others with tact and diplomacy – whilst retaining focus on the vital objectives of the boss and organization.
This practical and enjoyable three-day intensive course will give Secretaries and Personal Assistants the essential tools to enable them to successfully manage their workload, the executive and everyone else in the team.
This course is specifically designed for Personal Assistants and Executive Secretaries who would like to be more proactive in supporting their boss and enhancing their contribution to their organization. The course will ensure that they prove invaluable to the organization, and will help them manage multiple responsibilities more effectively and efficiently.
At the end of this three day intensive and high impact workshop participants will:
Module 1: Identifying the Skills to be an Exceptional Secretary and Personal Assistant
Module 2: Critical Actions for Career Distinction
Module 3: Time Management Techniques for Busy Secretaries / Personal Assistants
Module 4: Handling Work Pressures with Confidence
Module 5: How to Manage the Boss Effectively
Module 6: Projecting a Professional and Confident Image
Module 7: Building Relationships through Effective Communication
Module 8: Maximizing Your Role within Meetings
All Secretaries and Personal Assistants in Public and Private Institutions.
PCL a consortium of experts in Management Consulting and Human Resources. We specialize in Training, Customer Service, Business Process Engineering, Recruitment, Quality Issues, and Organization Development.
38, Opebi Road, Adebola House, (Suite 100, Rear Wing – CubeHub), Ikeja, Lagos.
info@prisdavconsulting.com
0706 202 4287, 0802 326 5683