Delegation, Motivation And Coaching Skills

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INTRODUCTION

Effective Delegation, Motivation and Coaching Skills can enhance and accentuate management skills of managers and enable them to achieve optimum results through members of their teams. This will in turn lead to greater achievements of organizational goals and objectives.

This knowledge development programme is designed for managers who are always overwhelmed with work which could have been done by competent employees under their portfolio. Such managers do not achieve as much as their work demands because they have not learnt the art of effectively delegating tasks and monitoring to ensure a successful outcome.

Through this course, Participants will discover how to effectively delegate, motivate, monitor and coach their people for optimum success in the workplace.

Knowledge Development Objectives

At the end of the course, participants will:

Discover strategies to help them work more effectively with employees in a delegation situation.
Identify the benefits to be gained from effective delegation and monitoring
Know the common challenges to be encountered in delegation that will assist them to become effective delegators
Know how to identify confident and motivated employees
Discover how to become proficient in the art of delegation, motivation and coaching
Acquire skills in supervising, empowering and providing effective feedback in a monitored situation
Understand how to coach and deliver effective feedback to team members
Know how to assist team members in developing action plans in response to feedback
Discover how to encourage team members to achieve goals and objectives
Know how to hold team members accountable for action plans.

Course Content

Session One:

Motivation, Delegation and Coaching

Delegation Skills
Identify Skills used in the delegation of tasks
The Benefits of Delegating
The Impact of Delegation on Leaders, Employees and the Organization
Why leaders hesitate to delegate
Establishing measures of performance in delegation
Developing performance standards in delegation
Developing Your Delegating Style
Attitudes of an effective Delegator
Identify the value of understanding different components of delegation
Attributes of a Delegated Task
Identify the attributes of a delegated task
Deciding What Tasks to Delegate
Identify the characteristics of tasks that can be effectively delegated
Elements of a Delegated Task
Identify examples of the elements of a delegated task
Avoiding delegation mistakes
Uncovering causes for resistance to delegation
Demonstrating ways to overcome delegation resistance
Employing the Proper Motivation Techniques

Session Two:

Coaching

The foundation of coaching
Assessing the team’s Readiness for Coaching and
Feedback
Accountability and support of action plans
Identifying and Recognizing performance gaps
Performance improvement/development plans
Giving and receiving feedback
Knowledge, Skills and value transfer
Removing barriers to performance
Success factors and competencies of an effective coach
On the job coaching
Building employee competence
Identifying and developing alternate skills of staff

Who Should Attend

Unit/Departmental Heads, Branch Managers, Team Leaders, etc.

Need Help or Any Query?

PCL a consortium of experts in Management Consulting and Human Resources. We specialize in Training, Customer Service, Business Process Engineering, Recruitment, Quality Issues, and Organization Development.

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