Administrative management work is primarily concerned with providing, securing or negotiating for the resources or services needed to manage and run an organization. It involves direct assistance to the Manager with the primary responsibility for the direction of an organization or unit established to accomplish a basic goal or mission.

An administrative officer aids the operating manager and subordinate operating officials in getting things done through his/her knowledge of and skills in dealing with organization, methods, funds, people, equipment, and other tools or resources of management. Ordinarily, he/she has a responsible role in the management of both financial and human resources because of his/her immediate relationship to the operating manager. He/she generally does key work in several other vital functions or services such as management analysis, procurement, contract administration, property management, space management, security administration, reports management, data processing, and similar or closely related activities.

This knowledge development programme is designed to challenge Administrative Officers to drop all self limiting beliefs and attitudes that impede excellence in the work place and teach them critical skills to effectively perform their duties to achieve the goals of the unit and the organization.