In today’s fiercely competitive business world, it takes more than degrees and a good dress sense to be successful in business. As business has become socially oriented, companies look increasingly to those men and women who possess class and style, who can represent them excellently anywhere.
Organizations spend millions of Naira to develop and market products and services. What their front line and other employees do not know can unwittingly sabotage their efforts. It is the business and social etiquette known and practiced that build rapport, develop new clients and keep the clients that they have worked so hard to obtain.
People irrespective of their nature or nationality prefer doing business with those who reflect a universally accepted standard of quality behavior.
At the end of the workshop, participants would have learnt the following:
Executives at all levels who want to master the nuances of protocol in business and the principles of etiquette to avoid the serious ramifications of inappropriate behavior, poor judgment or cultural insensitivity.
PCL a consortium of experts in Management Consulting and Human Resources. We specialize in Training, Customer Service, Business Process Engineering, Recruitment, Quality Issues, and Organization Development.
38, Opebi Road, Adebola House, (Suite 100, Rear Wing – CubeHub), Ikeja, Lagos.
info@prisdavconsulting.com
0706 202 4287, 0802 326 5683