Introduction

Although teams have become common in the workplace, there is much confusion about when, how and why to use them. In far too many organizations, creating teams has become the goal rather than one strategy to help organizations improve performance. However, teams will remain the primary structure through which work gets done in any organization.

Consequently, teams will need leaders who understand the role of value in the new workplace, who know how to create and use power differently, who have contemporary means as well as the authority to use modern reward and recognition techniques, and who know how to focus on different constituents in new ways.

Knowledge Development Objectives

This programme is specially designed to:

  • To provide insight to the key concepts of teams (including self- directed teams), teamwork,  teambuilding, leadership style, individual and team motivation, performance assessment, delegation, facilitation, communication, counseling, coaching, effective meetings, team learning and interpersonal skills.
  • To help managers and leaders develop the essential skills to influence and motivate staff to achieve exceptional performance.
  • To offer a range of skills development tools to equip new team leaders and managers with the first basics of the management toolkit, and to enhance, polish and fine tune the skill sets of the more experienced.

Course Content

  • Critical Underpinnings Of Effective Team Leadership
  • Communication and Presentation Skills
  • Business Planning and Sharing Business Information with The Team
  • Measuring Team Progress, Motivating The Team and Coaching Individual Members
  • Problem Solving and Conflict Resolution In Teams
  • Authority, Decision Making and The Team Leader’s Use Of Power and Influence

Who Should Attend

All line Managers, Team Leaders, Department Heads and Branch Managers.