The importance of record-keeping and an effective filing system in an organization cannot be overemphasized. Records management is the practice of maintaining the records of an organization from the time they are created up to their eventual disposal. This may include classifying, storing, securing, and destruction (or in some cases, archival preservation) of records.

A well-planned filing system contributes significantly to efficiency of operations as well as to a company’s image. Whether records are filed in a computer or in a steel cabinet, they have to be readily accessible.  If it takes anyone in the organization more than five minutes to locate a document, then the filing system of that organization should be overhauled.

This knowledge development programme will teach the critical knowledge and skills needed for participants to be able to keep excellent records and create effective filing systems for their organizations.